Shipping Policy
Global Connections, Timely Deliveries
At Ehaz collection, we're proud to offer a curated selection of products that sometimes require a little extra time to arrive. Here's what you need to know about our shipping policy:
Ready-to-Ship Products
- Our ready-to-ship products are dispatched within 3-5 business days.
- These products are carefully packaged and handed over to our trusted courier partners for timely delivery.
Pre-Booking Products
- Most of our products are sourced from international suppliers, which means they take a little longer to arrive.
- Estimated shipping timelines for pre-booking products range from 1 -6 weeks, depending on the supplier's location and shipping routes.
- We strive to provide you with the best products, even if it takes a bit more time.
International Shipping
- We ship globally, connecting customers from all over the world with unique products.
- Delivery timelines for international shipments range from 7-45 days, depending on the destination and courier services used.
- Customers are responsible for any applicable custom duties, taxes, and fees associated with international shipments.
Order Tracking and Updates
- Once your order ships, you'll receive tracking information to monitor its progress.
- We'll keep you informed about the shipping status of your order through email and whatsapp notifications.
Multiple Product Orders
- Orders with multiple products may be shipped separately based on stock availability and supplier timelines.
- You'll receive separate tracking information for each shipment.
Customer Support
- If you have any questions or concerns about your order, please don't hesitate to reach out to us.
- Our customer support team is here to help, providing timely assistance and resolving any issues that may arise.
By shopping with us, you're not just getting a product – you're experiencing a carefully curated journey that brings unique items from around the world to your doorstep. Thank you for your patience and understanding!